Viktoras Draugelis

DevOps | Cloud Operations | Site Reliability

I specialize in cloud-native solutions, including automation, platform provisioning, and monitoring. I have hands-on experience with tools like Python, GitLab, Terraform, and AWS, focusing on process automation and system reliability. My work ensures efficient, scalable, and cost-effective cloud environments.

Experience

Cloud Operations Engineer

Revel Systems Feb 2023 - Present

• Developed internal infrastructure management tools improving both developers’ and DevOps productivity.
• Managed infrastructure with Terraform and Ansible.
• Provided operational support to development teams.
• Automated tasks using Python and Shell scripts.
• Improved user management processes.
• Maintained GitLab CI/CD pipelines.
• Contributed to cost optimization initiatives across services such as AWS and Datadog.
• Participated in both Level 1 and Level 2 on-call rotations.

API Support Engineer

Revel Systems Nov 2020 - Feb 2023

• Supported partner integrations built using public API.
• Troubleshot API-related issues to maintain integration experiences.
• Consulted on implementation solutions.
• Communicated with partners via email and video calls.
• Authored API reference materials and conducted training for support staff.
• Created internal Postman collections.
• Automated support workflows using the public API.
• Led the integration certification process based on company guidelines.
• Collaborated with product, QA, and development teams on API issues.

Skills

Programming

• Python
• Shell
• Terraform HCL
• Go

CI/CD

• Gitlab
• Github
• Jenkins
• CircleCI

Automation

• Terraform
• Ansible
• Packer

Hosting/Cloud

• AWS
• Linux
• Docker

Monitoring

• Datadog
• PagerDuty
• CloudWatch

Education

BSc in Information Systems

Vilnius Tech 2024 - Present